Read our latest tenant and complaints report
We have produced our 2025 Larkfield Tenant and Valuing Complaints Report Card which lets you know how we have performed.
It is based on our Annual Return on the Charter (ARC) to the Scottish Housing Regulator.
What we have reported on
We have focused on:
- tenant satisfaction;
- our relationship with you;
- housing quality and maintenance;
- neighbourhood and community; and
- value for money (VFM).
We have also included:
- how we compare to other landlords.
- the previous year's performance.
- ratings for performance; and
- the actions we are taking to improve performance.
You can find all the information we report on the Scottish Housing Regulator's website. It also has a comparison tool you can use to find out how other landlords perform.