Publication scheme
Larkfield has adopted the Scottish Information Commissioner’s Model Publication Scheme making information about under nine separate classes below. If you can’t find what you’re looking for you can submit a Freedom of Information request by clicking here.
This page was last reviewed and updated on 18 April 2024
Class 1: About Larkfield
Who we are
Location and opening arrangements
About our governing body
About our staff
Governance documents and corporate policies
- Rules and Articles
- Standing Orders
- Code of Conduct for Staff
- Code of Conduct for Governing Board Members
- Entitlements, Payments and Benefits Policy
- Register of Interests for Board Members
- HS_Policy_Statement_of_Intent
- Valuing Complaints Policy
- Whistleblowing Policy
Relationship with regulators
- Regulation Plan with the Scottish Housing Regulator
- Assurance Statement
- Statement of being subject to regulation by OSCR and charity number
- Annual Return on the Charter submission to the Scottish Housing Regulator
- Financial return to the Scottish Housing Regulator
- Internal and external audit arrangements
Class 2: How we deliver our functions and services
How to use our services
- List of services provided
- How to report a repair
- Right to repair information
- How to apply for a house
- How to get information about tenancy support
- How to get involved
- How to speak to a housing officer
- How we consult with tenants and other customers
- How to make a complaint
Policies and procedure
- Accessibility & Inclusive Design
- Allocations Policy
- Anti-social Behaviour Policy
- Asbestos Management Policy
- Customer Service Standards
- Complaints Policy
- Complaints Against the Senior Officer Policy
- Data Protection Policy
- Domestic Abuse Policy
- Equity Diversity and Inclusion Policy
- Estate Management Policy
- Lettings Policy
- Membership Policy
- Prevention of Arrears and Debt Management Policy
- Property Maintenance Policy
- Risk Management Strategy
- Sustainability Strategy
- Tenant Engagement Policy
- Unacceptable Actions Policy
Class 3: How we take decisions and what we have decided
Class 4: What we spend and how we spend it
Our accounts and budgets
Our programme of work and projects
Spending relating to staff and Governing body
Class 5: How we manage our human, physical and information resources
Human resources
Physical resources
Information resources
Class 6: How we procure goods and services from external providers
Our contractors and suppliers
Our procurement
Class 7: How we are performing
Performance documents
- ARC report to tenants
- Performance standards
- Key Performance Indicators
Class 8: Our commercial publications
This information class is not applicable to Larkfield.
Class 9: Our open data
This information class is not applicable to Larkfield.