How we deal with anti-social behaviour

We take complaints about anti-social behaviour seriously and will always do everything we can to tackle any issues you may have.

How we deal with anti-social behaviour

We take complaints about anti-social behaviour seriously and will always do everything we can to tackle any issues you may have.

We will:

  • Respond to complaints promptly
  • Promote mediation as a means of resolving neighbour disputes
  • Always offer to visit the home of the complainant
  • Listen sympathetically to all tenants and will not prejudge or make assumptions
  • Advise tenants of the actions they can take in response to anti-social behaviour.

How we categorise anti-social behaviour

Once we have received your complaint we will put it into one of three categories which determines how long we have to respond.

Category A
Category B
Category C

 

Affected by criminal activity?

Call Police Scotland on 101 before you call us.

Contact Us

Call us on 01475 630 930 or complete our online enquiry form

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