What your rent pays for

Paying your rent is not a matter of choice and it’s important you pay on time.

The rent you pay is our main source of income. We need it to repair and maintain your home and to provide our services.

Your rent is used in a range of ways

We use the money we collect to provide services such as repairs and improvements to your home. 

We also use it to:

  • Pay for larger repairs to our properties
  • Pay for our management costs
  • Repay any money we have borrowed to build or improve your home

Without your rent we can’t do these things and we will not be able to improve our properties in the future.

In addition, you may also have to pay for extra services such as common ground maintenance and communal stair cleaning or lighting. This will be explained in your tenancy agreement.

The diagram below shows how every £1 was spent in 2015/16:

 

Managing your rent

Our aim is to charge rents which people on a low income can afford but will also give us sufficient funds to maintain high standards of services and properties.

To allow us to manage your rent effectively, we will:

  • Review rent and service charges every year
  • Give you 28 days' notice of any increase to your rent or service charges
  • Offer a variety of ways to pay