Planned maintenance

We want to make sure our properties are kept to the highest standard and your home is healthy, safe and secure for you to live in.

Each year we carry out work that we consider necessary to keep our properties in good repair and working order.

This is part of our commitment to ensure that all of our properties meet the Scottish Housing Quality Standard (SHQS) – an agreed standard of good quality housing, which all local authorities and social landlords must meet

We are also working to ensure that all of our properties meet the Energy Efficiency Standard for Social Housing (EESH). This is also a standard set by the Scottish Government which all local authorities and social landlords must meet by 2020.

What planned maintenance includes

We carry out ‘planned maintenance’ on our properties each year. This is when items such as external doors and windows, central heating systems, kitchen units and bathroom suites are replaced when they are reaching the end of their useful life.

We also carry out:

  • Annual servicing of gas boilers, gas fires, smoke alarms and carbon monoxide detectors etc
  • Cyclical maintenance of the external parts of the property
  • Landscape maintenance of communal areas, including grassed areas, shrubbery and pathways.

If your home is going to be affected by improvement or repair works we will always get in touch to let you know.

More information

Please contact us if you would like to know more about proposed planned maintenance in your area.