Larkfield Charter Report 2017/18

We have produced a Charter Report Card which lets you know how we performed on the standards set out in the Scottish Social Housing Charter.  

This Charter Report Card is based on our 2017/18 Annual Return on the Charter (ARC) to the Scottish Housing Regulator.

We have focused on:

  • How well we keep you informed
  • Housing quality and maintenance
  • Anti-social behaviour
  • Tenancy sustainment
  • Rents and service charges

We have also included:

  • How we compare to other landlords
  • The previous year’s performance
  • The actions we are taking to improve performance
  • Actions we are taking to improve performance

We haven't included all the information we report but you can find this on the Scottish Housing Regulator's website.